We're here to help with any questions about your order, our products, or research enquiries.
For any questions regarding products, orders, shipping, or general research enquiries, please reach out to us directly by email. We aim to respond to all messages within one business day.
Email us at
[email protected]We currently ship domestically by default through our standard checkout. However, we are happy to accommodate international orders on a case-by-case basis.
International shipments require additional handling, customs documentation, and carrier fees. As a result, additional charges will apply on top of the standard product price. The exact amount depends on your destination country and the size of your order.
To place an international order, please get in touch with us by email before completing a purchase. Include your country, the products you are interested in, and the quantities required, and we will provide a full quote including all applicable shipping costs.
Customs & import duties — International orders may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our quote.
Regulatory compliance — It is the buyer's responsibility to ensure that the importation of research compounds is permitted under the laws and regulations of their country.
Send your international enquiry to
[email protected]